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Everything You Always Wanted to Tweet About Experiential Marketing
Social Media Club Boston sponsored a conversation with Terry Lozoff and Geoff Livingston on August 29, 2012. Here is an edited #smcboston recap of what everyone tweeted…
Storified by Ari Herzog · Fri, Aug 31 2012 10:23:20
SMCBoston experiential marketing eventAri Herzog
Tonight’s hashtag is #smcboston. Get it, share it, use it.SMC Boston
Looking forward to #SMCBoston tonight w @SMCBoston @geoffliving & @TerryLozoff. 2nd time to @MSNewEngland this week = happy LizLiz Looker
Who’s going tonight to see our CEO @TerryLozoff talk Experiential Marketing w the influential @geoffliving? http://ow.ly/dkl3Z #SMCBostonAntler Agency
@2ndStCreamery Heard I get to try some ice cream tonight @MSNewEngland for #SMCBoston!Liz
Off to #SMCBoston’s "Experiential Marketing" program at Microsoft NERD Center. Love learning!Kirk Hazlett, APR
Me too! RT @KirkHazlett: Off to #SMCBoston’s "Experiential Marketing" program at Microsoft NERD Center. Love learning!Ryan Connors
The view from the #SMCBoston event tonight. I fear I may be distracted! http://pic.twitter.com/AprCcsuIErin Callanan
Izze at #SMCBoston! http://instagr.am/p/O7c1wUPC1x/Liz Looker
At the #smcboston meet-up waiting for things to start up. @trishofthetrade in the house, still ignoring @NicholasGPorterRegan Smith Clarke
Excited for the start of tonight’s presentation. — w/ @regansclarke #smcbostonNicholas Porter
@ariherzog introducing the Social Media Club to the audience #smcbostonJoseph S. Lima
Yes, agreed. "Experiential marketing is vaguely defined." #smcbostonNicholas Porter
I don’t think I’ve seen @TerryLozoff since @WhyNotBoston’s last episodes… donde esta @SelenaH?#smcbostonTrish Fontanilla
.@TerryLozoff and @geoffliving kicking off with their Experiential Marketing perspectives #smcboston http://pic.twitter.com/4HVxm1aVkatiedel
Evolution of "experiential marketing" — started w/ inability to connect with traditional media/advertising as consumers. #smcbostonNicholas Porter
At the @SMCBoston event to hear @TerryLozoff & @geoffliving on experiential mrktg + @IZZE, @2ndStCreamery #smcboston http://4sq.com/POL0ksBrady
Promotional tours and guerrilla campaigns were the start of @TerryLozoff ‘s in-person experiential marketing – until social. #smcbostonkatiedel
Tenants of branding: Visual (logos and ads) verbal (general communication) experience (how consumers interact w/ the brand). #smcbostonNicholas Porter
Customers don’t care about where we think they are – they want experience regardless of silos. @geoffliving #smcbostonkatiedel
RT @katiedel: Customers don’t care about where we think they are – they want experience regardless of silos. @geoffliving #smcbostonTom Wentworth
Calls from potential clients come in — they’re looking for events. Other aspects of program are needed for experiential success. #smcbostonNicholas Porter
At @SMCBoston’s Experiential #Marketing 101 w/ @geoffliving @TerryLozoff http://gag.gl/HDXh #Boston #SocialMedia #SMCBostonChris Requena
At the interactive marketing 101 talk #smcboston @ the Microsoft New England Research center with @SelenaLCraigNoelia Santa Ana
Interesting experiential mtkg talk w @GeoffLiving & @TerryLozoff #smcbostonGisela Bauerle
59% look at their phone when they wake up @GeoffLiving? That’s crazy… (Yeahhh I totally do that) #smcbostonTrish Fontanilla
Organizations MUST consider the cross channel experience now, esp as smartphones are omnipresent — ‘Blame Apple’ – @geoffliving #smcbostonkatiedel
Integration across channels is vital for experiential marketing success. #smcbostonNicholas Porter
Figuring out what "experiential marketing" is @MSNewEngland. Seems like direct interaction on- & offline. #smcbostonRobby Bitting
RT @trishofthetrade 59% look at their phone when they wake up @GeoffLiving? #smcboston } That’s why I keep phone in different room.Lin
why is "experiential mktng" not understood? B/C the idea of "brand" alone is poorly undrstd #smcbostonchris nahil
RT @cnahil: why is "experiential mktng" not understood? B/C the idea of "brand" alone is poorly undrstd #smcbostonJoseph S. Lima
.@TerryLozoff talks about the huge difference social made in planning Magners comedy fest – broader content opps=better ROI. #smcbostonkatiedel
Every employee at Five Guys must be trained on customer experience, not just product processes. @geoffliving #smcbostonkatiedel
I feel like my blog post is really relevant: When Social Media Fails – #Social Media Today http://soc.li/i9WYIGm #smcbostonRyan Connors
#FiveGuys demonstrates #CustExp excellence according to @GeoffLiving #smcboston #cxNicholas Porter
Extend event & brand experience thru social media mktg #smcbostonGisela Bauerle
"Experiential Marketing"-Challenge is to expand your definition of the brand experience. Remove the "silos." #smcbostonKirk Hazlett, APR
RT @trishofthetrade: 59% look at their phone when they wake up @GeoffLiving? That’s crazy… (Yeahhh I totally do that) #smcbostonNicholas Porter
At #SMCBoston hearing about solid experiential marketing.Paul Schmidt
Brands should be privy to what customers expect – if I’m going to talk about you, respect me. Amplify me.BE SOCIAL. @geoffliving #smcbostonkatiedel
#smcboston w/@nellytics (@ Microsoft New England Research & Development Center w/ @ariherzog) http://4sq.com/Ow5jiNSELENA L. CRAIG
Looking down at #smcboston peeps! http://via.me/-4kche5iAri Herzog
Experiential marketing event at From Microsoft NERD. #smcboston http://instagr.am/p/O7he6_rk_9/Michael Durwin
#smcBoston experiential marketing talk: spend time creating content, showing examples before expecting quality user generated content.Tara Taylor
#smcboston president Ari at experiential marketing event at From Microsoft NERD. #smcboston http://instagr.am/p/O7h3FbrkwV/Michael Durwin
@arizherzog Looks like @geoffliving might join your FB is dead club. #smcbostonTrish Fontanilla
RT @MindofTara: #smcBoston experiential marketing talk: spend time creating content, showing examples before expecting quality user gene …Sam Gorelick
RT @lizlooker: Izze at #SMCBoston! http://instagr.am/p/O7c1wUPC1x/IZZE
RT @mdurwin: 25% are tweeting at Experiential marketing event at From Microsoft NERD. #smcboston http://instagr.am/p/O7hr22LkwM/SMC Boston
Connect your digital efforts to the offline experience like events to truly leverage reach & engagement. @TerryLozoff #smcbostonkatiedel
Photobooth that connects to social? Like @PrettyInstant? #smcbostonTrish Fontanilla
Terry from @AntlerAgency speaking about Experiential Marketing #smcbostonRegan Smith Clarke
Is key to promote,measure, and monitor all your events using social media specially with #twitter #tags are key! #smcbostonNoelia Santa Ana
RT @katiedel: Customers don’t care about where we think they are – they want experience regardless of silos. @geoffliving #smcbostonSMC Boston
RT @NicholasGPorter: We as consumers now EXPECT formal social congregating at large events — @GeoffLiving #cx #smcbostonSMC Boston
#Hollywood is currently leading the way w/ experiential marketing and engagement according to @GeoffLiving #smcboston #cxNicholas Porter
Terry Lozoff/CEO, Antler…"Content is a big part of the experiential marketing landscape." #smcbostonKirk Hazlett, APR
Keep the engagement going off and online. Try to tell a story and get content from users like photos #smcboston http://pic.twitter.com/gD4laaiFNoelia Santa Ana
Where has mobile taken the experiential marketing concept? #smcbostonKirk Hazlett, APR
More than social, mobile has changed the game in experience building. Stand up and deliver. @TerryLozoff @geoffliving #smcbostonkatiedel
#smcboston board members here are @ariherzog @mdurwin @josephslima @cerequena @harriscomgroupSMC Boston
Mobile means you, the business, must dot your I’s and cross your T’s…all the time. #smcbostonKirk Hazlett, APR
Now that everyone is a mobile journalist, brands need to be on point at all times. Everything shared = more accountability #SMCBostonLiz Looker
If you want to do new marketing things, let old stuff go – or make it work in the new environment. @geoffliving #smcbostonkatiedel
Geoff Livingston: "Must understand the experiential landscape first, then choose the tools you need to meet challenges." #smcbostonKirk Hazlett, APR
#SMCBoston @geoffliving: Sometimes you have to let things go or make them work in this new environment #Experiential #Social #Marketing #SMMChris Requena
Focus points of engagement where your strengths are be it traditional PR, digital, etc. — @GeoffLiving #smcboston #cxNicholas Porter
Talking about content… Secrets of Content Marketing World: Agent Ardath Albee, Marketing Interactions #smcboston http://goo.gl/L8DfUNoelia Santa Ana
#experientialmarketing event by #smcboston at #NERD Take away: McDonald’s bathrooms better be clean!Michael Durwin
@sahopson I was gonna try to hit the end but still at #smcboston.Trish Fontanilla
#smcboston loves @MSNewEngland and their being contrary to popular belief. http://via.me/-4kd56o6SMC Boston
Talk to the sales guys! Yes! — @GeoffLiving #smcboston #cxNicholas Porter
RT @Nellytics: Keep the engagement going off and online. Try to tell a story and get content from users like photos #smcboston http://t. …Chris Requena
RT @katiedel: If you want to do new marketing things, let old stuff go – or make it work in the new environment. @geoffliving #smcbostonSMC Boston
RT @mdurwin: #experientialmarketing event by #smcboston at #NERD Take away: McDonald’s bathrooms better be clean!Trish Fontanilla
@MSNewEngland, #experientialmarketing event by #smcboston at #NerdCenter, great marketing ideasWilliam Mansfield
#smcboston event on experiential marketing: Keep your finger on pulse of customers – they expect connected experiences across channels.ISITE Design
Evaluate & Energize Your Social Content Marketing Strategy #SMBMSP48 #smcboston http://goo.gl/et0xWNoelia Santa Ana
RT @ISITE_Design: #smcboston event on experiential marketing: Keep your finger on pulse of customers – they expect connected experiences …Laura Chechette
RT @katiedel: Customers don’t care about where we think they are – they want experience regardless of silos. @geoffliving #smcbostonISITE Design
So true MT @katiedel: Connect ur digital efforts to offline experiences like events to leverage reach & engagement. @TerryLozoff #smcbostonTodd Bartlett
Are you a #nerd? Come to the #nerdcenter. At @MSNewEngland. #smcboston http://via.me/-4kdfagmSMC Boston
The complimentary ice cream pints from @2ndstcreamery are defrosting for #smcboston enjoyment! http://via.me/-4kdi4cgSMC Boston
Brands’ offline materials should still tie back to the digital — enable easy connection of information for consumers. #smcbostonkatiedel
#SMCBoston @geoffliving refto @LeeOdden’s Optimize: How to Attract & Engage More Customers http://shar.es/7A4Uh #SEO #SocialMedia #MarketingChris Requena
Sweet! (Literally!) @2ndStCreamery has a pint of ice cream for all #smcboston attendees!katiedel
We’re usually desperate for work friends RT @NicholasGPorter: Talk to the sales guys! Yes! — @GeoffLiving #smcboston #cxRyan Harnedy
thanks @2ndstcreamery for the loads of yummy ice cream at #smcbostonPaul Schmidt
Excellent #smcboston program this evening: "Experiential Marketing" w/co-speakers @geoffliving & @terrylozoff. As usual, learned a TON.Kirk Hazlett, APR
Thanks to @2ndStCreamery for the tasty treat! Truck Stop Fudge is the love! #smcboston @NellyticsSELENA L. CRAIG
Thanks for the caramel ice cream dinner @2ndstcreamery #smcbostonLiz Looker
Thanks to @ISITE_Design, @IZZE & @2ndStCreamery for treats at #SMCboston! #NERDCenterDiane E. Williams
@dianeew @izze @2ndstcreamery Glad you enjoyed the event! What was your favorite takeaway? #smcbostonISITE Design
#smcboston best? @GeoffLiving @TerryLozoff sharing, @MSNewEngland hosting, @ISITE_Design helping, @IZZE pouring, @2ndStCreamery dishing?SMC Boston
Hey good pic of us, @TerryLozoff by @katiedel http://pic.twitter.com/37nxsKVp #smcbostonGeoff Livingston
Did you miss @geoffliving’s talk about experiential marketing at #smcboston tonight? Here’s a 2-minute extract: http://youtu.be/pWUdmV-HAlIAri Herzog
@geoffliving @ariherzog Thanks guys! Super event tonight on experiential marketing…Bravo! #SMCBoston @SMCBostonChris Requena
.@ariherzog and I with our @2ndstcreamery treats tonight — so awesome! #smcboston http://pic.twitter.com/Jw3Tw9UYkatiedel
Social marketing reset. Listened to @geoffliving and @TerryLozoff in conversation format #smcboston, last night. Mulling strategic thoughts.Critt Jarvis
Forgot to raise my hand at #smcboston last night to say, "Google+, discuss". What do you do when someone says you NEED to be on there. ;)Trish Fontanilla
W link! New M&M post: thoughts on brand & "Experiential Marketing" talk @ #smcboston w @GeoffLiving & @TerryLozoff@ http://wp.me/p10d21-atchris nahil
RT @cnahil: W link! New M&M post: thoughts on brand & "Experiential Marketing" talk @ #smcboston w @GeoffLiving & @TerryLozo …Geoff Livingston
Thanks to @geoffliving and @TerryLozoff for their talk last night about experiential marketing. Really interesting stuff. #smcbostonMorninghead
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